Knowledgebase

If you’ve ever had the misfortune of seeing the dreaded Blue Screen of Death (BSOD) on your computer, you know just how frustrating it can be.  It’s that moment when your screen turns an ominous shade of blue, and you’re left wondering what went wrong and how much work you lost.  These crashes are more ... (Read More)

Staying on top of how your technology is set up is crucial for maintaining a reliable network. One often-overlooked aspect is managing which applications launch when you switch on your business’s PCs. With lots of software wanting to auto-start, it can slow down your system and potentially introduce security risks. But did you know that ... (Read More)

A recent security report has revealed that cybercriminals are becoming more intelligent and sophisticated … leading to some concerning trends. Firstly, cyber attacks are becoming faster than ever. The breakout times (the time it takes for a criminal to move within your network after initially gaining access) have significantly decreased (from an average of just ... (Read More)

Say goodbye to embarrassing interruptions during video calls and Teams meetings! We’ve all been there: you’re on a crucial video call with a client, confidently presenting your latest project updates, when suddenly a notification pops up on your screen. It might be from your significant other reminding you about your child’s morning tantrum or a ... (Read More)

  No one wants to be caught in the dreaded low-battery limbo during a crucial meeting or presentation or when you still have an hour of work and only 30 minutes left on your laptop battery.   But with some know-how, you can extend your laptop battery’s lifespan and keep it running optimally for years. ... (Read More)

It didn’t take long! cyber criminals are already using AI to make their scams even more convincing. This means your staff need to be hypervigilant when it comes to opening their emails. Watch our latest video to find out more. (Read More)

With cyber crime being one of the greatest threats your business will face, Strong defences are a must have! Watch our latest Video to see what vital element your business should look into next. (Read More)

The quickest way to upset your staff is by giving them slow access to the internet. Bad Wi-Fi quickly creates tension in the team and is a real productivity killer. You don’t have to suffer slow Wi-Fi. Here’s our guide to making Wi-Fi faster whether you’re working in the office or from home. (Read More)

Deciding which technology is the best for your business to adopt is always a daunting task especially when you don’t know what is coming round the corner. These are our top 3 tech trends to look out for in 2023 (Read More)

Most people who use teams love it. But there are still small things that could be better… such as the way it opens without you asking for it when you start up any machine with windows 11. But it’s a simple thing to change. Here’s how. (Read More)

Video calls have become critical to any business be it for flexible workers or communicating with customers. But why do so many people still have a poor video call set up with bad camera angles, poor lighting, and unprofessional sound? Here are our tips on how you can improve your set up for a more ... (Read More)

Is your company protected from financial phishing scams?Olly DenhardFounder, IT Trouble Free[post_published]Did you know that the average office worker sends and receives around 121 emails every day? Although that sounds like a lot, you may be shocked to learn that 3 billion phishing emails are sent each day, accounting for approximately 1% of all email traffic. A phishing email is… (Read More)

Why John’s “other” laptop could be a security riskOlly DenhardFounder, IT Trouble Free[post_published]How to keep your data super safe now working from home is‘the norm’ for many Working from home is now standard practice for many of us and is likely to remain so. It can, of course, bring many benefits to our business and our teams. However, alongside those… (Read More)

Microsoft Project makes project management simpleOlly DenhardFounder, IT Trouble Free[post_published]Does your work involve managing multiple projects? Did you know there is software that can help with that? Here’s some of the software we recommend that integrates with he 365 programmes you already use.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not… (Read More)

POWERPOINT: How to change your pointer to grab attentionOlly DenhardFounder, IT Trouble Free[post_published]How do you focus your audience’s attention when you’re presenting in power point? Here is how to change the standard pointer so you can keep the audience’s attention where you need it. ​Would you like to discuss upgrading your systems or have questions about your businesses IT security?… (Read More)

How to: Create a personal voicemail message in Teams ​Olly DenhardFounder, IT Trouble Free[post_published]Did you know you can now add your own personal touches to teams? For example, you can now add your own personal voicemail message for any incoming calls. Here's how to!  Would you like to discuss upgrading your systems or have questions about your businesses IT security?… (Read More)

IT Security - 5 steps to improve your ransomware resilience Olly DenhardFounder, IT Trouble Free[post_published]IT Security - Ransomeware Resilience Can you imagine: rather than the usual positive start to your day, you arrive at the office to discover no one can login and your database has been locked until you hand over a ransom fee you can ill-afford? Pretty worrying,… (Read More)

So you’ve tapped a bad link on your phoneOlly DenhardFounder, IT Trouble Free[post_published]Have you ever tapped a link on your phone and panicked when you realised it wasn’t what you thought it was? Have you ever worried what damage this may do to your phone?   Don’t worry we have all done this from time to time. Don’t panic but… (Read More)

Lists: Making collaboration easierOlly DenhardFounder, IT Trouble Free[post_published]We all love a list and many of us make multiple lists a day. Did you know if you use Microsoft 365 you already have access to the Lists tool that not only helps you keep track with all your to-dos but also integrates with other apps you and your team already use.… (Read More)

​ How to turn off the built-in password manager in ChromeOlly DenhardFounder, IT Trouble Free[post_published]IT Support Video Tutorial Using an external password manager is always advisable. If you do use one you may want to turn off the built-in one in chrome to stop your passwords from being saved in multiple places. Here's how to do it.Would you like to… (Read More)

Your team are your biggest cyber security threat ​Olly DenhardFounder, IT Trouble Free[post_published]Through no fault of their own, your team are the weakest link in your business’s data security. Here’s why – and what you can do about it.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not give us a call? (Read More)

​OneNote: The power of translationOlly DenhardFounder, IT Trouble Free[post_published]If your business works with suppliers and clients overseas, you can use OneNote to automatically translate text. Here’s how to do it.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not give us a call? (Read More)

OneDrive saves the day as your portable scannerOlly DenhardFounder, IT Trouble Free[post_published]There you are, working from home and getting things done, until suddenly… you need to print, sign and scan a document. You’ve got a printer, so that’s OK. But no scanner. That’s annoying. How can you get this done today? Microsoft 365 to the rescue! There’s a scanner built… (Read More)

Microsoft 365: Mobile apps and business without the office ​Olly DenhardFounder, IT Trouble Free[post_published]Microsoft 365 literally has all the answers. There are so many different applications contained within your subscription.   And it’s surprising just how many devices you can use your apps on.Would you like to discuss upgrading your systems or have questions about your businesses IT security? Why not… (Read More)

Ways password managers can improve your staff’s efficiencyOlly DenhardFounder, IT Trouble Free[post_published]The benefits in using a password manager are great indeed A password manager adds a number of levels of cyber security to your business and helps everyone in your team stick to good security practices. It gets better – here are three ways a password manager can also help… (Read More)